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Help Centre | Getting Started

Welcome to the new Fit Rewards app

If you used the original Fit Rewards pilot between 2025 and early 2026, you'll need to create a new account to use the latest version of Fit Rewards.

The app has been completely rebuilt with new features, improved performance and a brand new rewards platform. Because of these changes, accounts from the pilot version can't be transferred to the new app.

Getting started

  1. Download or update to the latest version of Fit Rewards from the App Store or Google Play.
  2. Create a new account using your email address.
  3. Connect your preferred health tracker.
  4. Start earning Fit Points.

If you still have the original pilot version installed, simply update the app. Your previous account won't carry across, so you'll need to create a new one before you can start using the latest version.

Still need a hand?

Our support team is here to help.

Contact support